Here’s a polished and more structured version of your cancellation policy to ensure clarity and professionalism:

Cancellation Policy

  • Cancellation of any training sessions or courses must be made at least 24 hours in advance.
  • Cancellations made within 24 hours of the scheduled session may be subject to a cancellation fee.
  • Payment remains secure, and no additional deductions will be made during the cancellation or refund process. Refunds, if applicable, are processed based on the original payment account and registration email ID.
  • To cancel a training session or course, please contact us at [support@erplearninghub.live] with the relevant details.

Refund Policy

  • 100% Refund Guarantee: We are committed to our refund policy. If you fail to pass your SAP Self Learning videos, we guarantee a full refund of the premium amount paid.
  • Requesting a Refund:
    1. Email Your Request: Send an email to support@erplearninghub.live within 24 hrs of purchasing the product. Include your order number in the request.
    2. Required Documents:
      • Your SAP Exam attempt certificate and a valid screenshot of the results.
      • Your Government-issued ID proof.
    3. Refund Conditions: Refunds may be issued for cancellations made in accordance with our cancellation policy.
  • Refund Processing: Refunds will be processed using the same payment method used for the original purchase.